Garmin hit by outages after ransomware attack, navigation tools down
For over a day now Garmin Connect and Garmin Pilot are unavailable. These are navigation and location tracking services that not just individuals but also professionals like pilots and shipping industry professionals. While Garmin has confirmed the outage, it has not talked of why its services have disruption. Reports are saying that the company has been hit by ransomware and that its services have been disabled by hackers.
Ransomware is the kind of software that hackers use to get into a company’s IT infrastructure and then take control. They then often ask for ransom from the company before giving the control back to the company’s IT department. Garmin now only provides navigation tools for professionals but also sells fitness tracking devices and route trackers to individuals.
In a statement on July 25, the company said: “Garmin is currently experiencing an outage that affects Garmin services including Garmin Connect and Garmin Pilot. As a result of the outage, some features and services across these platforms are unavailable to customers. Additionally, our product support call centres are affected by the outage and as a result, we are currently unable to receive any calls, emails or online chats.”